Tenant occupants
Looking after tenants
& their homes
We are proud to support the people who make a house a home
We value good tenants and do our best to help you have a happy and positive experience in your rental property. Our lettings team offer a friendly and personalised service. We are considerate of all situations and endeavour to support you as best we can.
We love to develop long and healthy relationships with tenants who are open to regular communication, who have fair expectations of themselves and of their landlords and who uphold their commitments.
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Rental Fees & Tenancy Applications
Under the Tenant Fees Act 2019, we do not charge a rental fee.
However, at the point that you wish to secure a property, we do take a £100 holding deposit. This is a holding deposit that is reimbursed against your rental commitment once your tenancy agreement commences.
According to the 2019 act, a landlord must take a property off the market and commence referencing, once this deposit is paid. If the tenant gives false or misleading information, or they decide to cancel their application the holding deposit will be retained by the agency. You can read more about the Tenant Fee ban here.
You can read our scale of fees here and apply for a property here.
Currans Homes is a member of Propertymark Client Money Protection Scheme. You can see the company obligations here.
Homes to Let
Insurance for tenants
Our insurance partners can provide the widest cover at a competitive premium, with policies available for both tenants and landlords alike. We have access to a range of products available from specialist insurers and can assist you in finding a policy that adequately meets your needs.
Tenants
Insuring your own possessions is of paramount importance. However, we also strongly recommend that your policy provides for a minimum of £2,500 worth of cover against accidental damage to your landlord’s contents (including furniture, fixtures and fittings). In adding this to your policy you can safeguard the return of your deposit should an accident occur during the course of your Tenancy.
To find out more information and get a personal quote, please email them and quote Currans Homes.
For information on how to insure your property and belongings, please get in touch.
Tenant testimonials
“As a tenant, the team at Currans were amazing. They offered a personalised and supportive service, keeping me updated and considerate of my situation. I viewed a property and moved in within 2 weeks. The rental was not only clean but freshly painted too. All in all, professional but friendly and personal.”
“Excellent estate agents, Cat was fab throughout the whole process of renting. Always checking I was happy with everything and always keeping me updated on the process. Cat’s customer care is excellent and she is always happy to answer any questions I have. Very professional.”
“Really helpful and the most professional estate agents I dealt with whilst trying to secure a flat at short notice. Catherine and colleagues were great helping me with a few last minute queries and quick to resolve/reply. Many Thanks.”
“I was with Currans for a year before moving away from Chester. They were extremely helpful, responsive and friendly. Issues within our apartment were sorted in a timely manner and they were happy to return our deposit in full since we’d cleaned the apartment so thoroughly. A really brilliant estate agency, I definitely recommend!”